Growing up in a block of flats was a great environment – one of inclusion and mutual support. The sense of community she learned as a youngster became essential to her views on management and achieving societal good.
With solid credentials in business, accounting and computer programming under her belt, Felicia started working for the ANZ Banking Group, where she was recognised as a leader through their Talent Program and was exposed to outstanding training opportunities.
CEO at the time, John Macfarlane, renamed Human Resources to People Capital – a fundamental shift in mindset – and invested in staff ‘wellness’ programs, such as meditation, yoga and mindfulness. This period formed the bedrock of her leadership and management style.